FAQ

Which payment methods do we accept?
– PayPal (using PayPal account and Credit Cards)
– Stripe (Credit Cards)

How much does delivery cost?
– $15.95 flat rate for Australian wide
– Delivery cost for books purchases are excluded as they are through affiliate channel

How long does delivery take?
– ACT 2-3 days
– NSW 2-3 days
– NT 5-9 days
– QLD 3-5 days
– SA 2-3 days
– TAS 3-5 days
– VIC 1-2 days
– WA 5-7 days

Is it possible to pick up the goods?
Unfortunately we do not provide pickup option

Book and eBook pricing
Books and eBooks are sold through affiliate channel which can result in pricing inconsistency between our website and booktopia.com.au.
The correct prices are the ones from booktopia.com.au website

Return and Refund Policy
Goods are returned to us in its original packaging and complete accessories.
Returns of products that have been dropped/damaged/modified/tampered/manufacturer labels removed will not be accepted.
Goods that have already been opened are subject to our testing and approval and may require additional time to process.
We do not accept any returns of any opened and used products that may breach the health & safety regulations such as tights, unless the item is faulty.